Product Support Specialist (Remote-Contractor)

Remote · United States · Support Team · Support


We are looking for awesome people to join our Support Team! Our Support team is vital to our engagement strategy. Engaging with customers quickly via onboarding and retention initiatives are vital to the success of ConvertKit. As such, we're deepening our coverage to produce greater availability and shorter wait times regardless of time zone.

The Company

ConvertKit is a MarTech application that has grown significantly over the past 2 years. We are now serving over 20K customers which include small businesses and creators. Our clients are vibrant and eager to convert their ideas to revenue. We are a 100% remote company which means you can work from anywhere. Although remote, we are a very tight knit team that communicates frequently.

Your Day to Day involves:


What you'll bring:


What we can offer:

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